Please ensure Javascript is enabled for purposes of website accessibility

Grace Hill joins forces with Kingsley Associates

Staff Report //January 21, 2020//

Grace Hill joins forces with Kingsley Associates

Staff Report //January 21, 2020//

Listen to this article

Grace Hill, an online property management company based in Greenville, announced today that Kingsley Associates will join Grace Hill and bring together a property management talent performance company with a real estate industry customer insights and benchmarks company.

The deal will enable real estate teams to turn customer insights into actions for elevating property performance and reducing risk, according to a news release.

“As an industry we have so much data and we strive to turn it into insight and then ultimately action," Dru Armstrong, CEO of Grace Hill, said in the news release. “We see the opportunity to better connect resident and tenant insights to team performance. In short, Kingsley delivers insight, Grace Hill delivers action, and together we close the loop on talent performance.”

“By delivering the most comprehensive benchmarks for performance in real estate and powering the data engine that drives the industry's customer insights, we've established trusted, long-standing relationships with our clients, and we truly consider them partners,” Steve Kingsley, CEO and founder of Kingsley Associates, said in the release. “Now, formally joining with Grace Hill we can realize the full value of the insights our data surfaces and align real estate businesses around the talent and execution to deliver the next level of performance — that's what will define the industry's leaders."

Combined with Kingsley Associates, Grace Hill serves multifamily and commercial real estate property management companies, owners and investors. This offering maps employee and tenant experiences, fields targeted surveys and provides performance assessments, as well as benchmarking and customer insights.

“Through our combined work, businesses are able to better engage residents, tenants, customers, employees, owners and bring all constituents together to drive strong operating performance," said Kendall Pretzer, executive vice president at Grace Hill. “Together with Kingsley, Grace Hill is doing this work in concert with the industry's leading associations and companies, so we can help make real estate enterprises and their workforce the best-trained, highest-performing, and most talented people available.”

p