Jackie Bowers has been promoted to director of operations for the Central Midlands Regional Authority. She previously served as customer experience and contract compliance manager.
Bowers will oversee the day-to-day-operations of the prime contractor to ensure daily service delivery and will also continue to direct the customer experience department, according to a press release from the COMET. She will report to Leroy DesChamps, COMET chief operating officer.
“Ms. Bowers brings much value and experience to the work we do at the COMET,” said Derrick Huggins, interim CEO and executive director for the organization. “This position is key for establishing and maintaining effective working relationships with other transit agencies, municipalities and the public to help promote and maintain an effective and efficient public transit system for the people of the Midlands.”
Bowers has more than 20 years of experience in transportation, operations and customer service experience. She worked at The COMET for 12 years under Transdev Services, Inc., a prime contractor, as the operations manager and assistant general manager. She holds a bachelor’s degree in interdisciplinary studies from the University of South Carolina.