Renewable Water Resources, known as ReWa, has entered into a partnership with Anderson County officials to manage and maintain sewer service and wastewater treatment operations for 1,100 customers in the county’s northeastern corridor, according to a news release.
The partnership, authorized by the South Carolina Department of Health and Environmental Control and approved in a series of public votes by both ReWa’s governing board and Anderson County Council, took effect on July 1.
Customers — all of whom are billed by either Greenville Water or the Powdersville and Big Creek water districts — should experience no disruptions or changes in their service, and that includes what they’ll see on their bills, the release said. ReWa has agreed to maintain the customers’ current rates for a period of three years, during which the utility will initiate a review of local infrastructure and “consider a strategic path for future needs.”
“The rapid growth in Anderson County has encouraged us all to work together on behalf of our citizens,” Rusty Burns, Anderson County administrator, said in the release. “This partnership provides area rate payers with better service through improved infrastructure, greater technology investment and operating efficiencies.”
ReWa and Anderson County have coordinated a joint mailing to notify customers of the partnership.
“We are working hard to ensure an easy and seamless transfer for our valued customers and will maintain the status quo to ensure that their costs, billing and repair processes, and even customer service contacts, remain the same as we move through the integration process,” Graham W. Rich, ReWa CEO, said in the release. “We look forward to providing service to these new homes and businesses and are confident that they will come to value all that we can offer the growing community, from technology and environmental benefits to unsurpassed customer service.”